Steps to access American Airlines Employee Portal
The airline industry has emerged as one of the lucrative destinations for employment. From being the aeronautical engineer, pilot, air hostess, mechanical engineer, to be in charge of ground duty, maintenance, customer service, ticketing, security, maintenance, each airline is a mini world accommodating several types of job profiles under one roof. For the coming years, the airlines’ industry is expected to grow more to connect the geographically inaccessible terrain via airways. This is why prospective job seekers are slowly switching their careers to the airlines’ industry for greater opportunity. Numerous international and domestic airlines are currently operating actively.
A brief introduction to American Airlines
Among them, American Airlines Inc, fondly known as AA is a major airline group. Touted as the world’s largest airline till now, American Airlines is headquartered in Fort Worth, Texas. It operates a mammoth number of airlines both internationally and domestically. It got to be known as the world’s largest owing to the huge number of flights, immense amount of geographical area coverage, number of scheduled passengers carried, passenger-kilometre flown, revenues earned, fleet size, number of destinations served and many more. Every day, more than 6800 flights cover 350 destinations of 50 countries! American Airlines was founded in the year 15th April 1926. Currently, as of June 2018, more than 126,600 employees are working on American Airlines.
All about the Jet net portal
To maintain a large database of the employee, various software and portals are introduced for smooth execution. If you are newly recruited to work with Amercing Airlines, you must know about the employee self-service portal. Known as Jetnet, the employee portal been specifically designed to meet the requirements and formalities related to the Human Resource Department. It is also a hub to obtain numerous employee friendly benefits and work-related tools under one roof. The benefits of using Jetnet are:
- Work made easy: Check up your work documents and files. View, download or edit your worksheets from anywhere or any device. Stay connected with Jetnet.
- Shift timings and off days: Keep a tab to your shift timings and works schedules regularly. Those who are in charge duties like flight attendant; they can check when they are in duty. You can also view your week offs and leave balance.
- Benefits to look for Access and apply for exclusive employee benefits like the medical plan, retirement plan and many more. Apart from that, employees are entitled to spate salary account, life insurance, and health payment account which require to be applying via the Jetnet portal.
- Salary info and details: You can view the pay stubs and salary structure of any month easily. You can also access to American Airlines Epay’s to get more clarification regarding the deduction and more details.
- Change and update details as necessary: Last but not the least; you will also be able to change your details with few clicks all by yourself. For example, you have changed your contact number or shifted to a new residential address. Go to Jetnet to update your address or phone number promptly.
These are some of the basic differences that can be availed via Jetnet. To access the portal, you need to register for the Jetnet. For that, you need to have a stable internet connection, device and most importantly, your Employee ID number /Contract Number. Look for your ID on your Identification Card. Now proceed to the registration process.
The registration process of Jetnet Portal
- Open the browser and visit newjetnet.aa.com
- Below the Login button, click on the First-time user link.
- From there, select Register Now.
- Enter the Employee/Contractor Number in the USER ID field.
- Click on Submit to continue for the next registration step.
- To complete the registration process, enter your basic information such as full name, date of birth, registered email address, contact number, residential address and follow the instructions given.
- Lastly, set up a strong and secure password. Combine letters, numbers, and symbols to make it secure.
- Click on Submit.
Congratulations! You have successfully registered with the Jet Net Portal. To access all the Jet Net features, you need to login to your account with your newly set credentials.
Login process to Jet Net
- Open the browser and visit newjetnet.aa.com
- Under the welcome page, enter your AA Employee/Contract Number.
- Type your password correctly.
- Click on the Login button.
Successfully, you have logged in to the Jet Net portal. Explore the features and avail the benefits offered to you exclusively as revered employees of the world’s largest airline.
How to retrieve a forgotten password
While Employee ID/Contract Number is easily accessible, thanks to I-Card, joining letter and frequent emails you receive from the authority, with so many systems; it is very difficult to remember the passwords individually. It is always recommended to write down passwords somewhere. Saving it to the device is not recommended as the chancing of privacy breach is high. The problem may arise if you forget and continue to attempt to login with an incorrect password. As a result, the Jetnet portal may get temporarily locked which may take a tedious process to recover. So, as soon as you are getting an alert of an incorrect password, do not waste time and follow these steps:
- Open the browser and visit newjetnet.aa.com
- Below the password field, click on the Forgot Password link.
- Enter your 8 digit AA User ID(Employee ID/Contract Number)
- After verifying the identity, you need to answer the security questions you had set during Jet Net registration.
- On answering correctly, click on Next to proceed.
- Now, you need to create a new password. Make it strong by combining numbers, symbols, and alphabets.
- Retype the password again. It is also suggested to memorize the password or write down in a safe place.
- Click on Submit.
Finally, you have completing resetting the password of your Jet Net account. Go back to the sign-in page and access using newly set credentials. You are ready to re-explore all the features again.
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Contact the authorities of American Airlines
In case you face any issue while logging in with Jet Net account or have any password related concern, you can always contact the exclusive Jet Net Chat Support helpline. Available for 24/7 hours, visit helpdesk.jetnet.aa.com/forms/1364 directly from your system. T his chat helpline is available for both current and retired employees. Select the Domestic or International tab according to your department. Follow the instructions accordingly. This will help American Airlines to identify your issue correctly and connect you with suitable experts.
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